Community Legal Service
Our North Devon law firm has held a Legal Aid Agency quality mark since 1995. It is awarded to firms who demonstrate they can provide an assured service, commitment to professionalism and a high level of client care. Audits are carried out annually to ensure these standards are maintained.
Lexcel is the Law Society’s highest award in quality assurance standards, designed to help improve client care through good management practice and efficiency. Lexcel accreditation for our law firm is independent evidence and endorsement of our commitment to quality improvement. Re-assessment for Lexcel is carried out annually to ensure we continue to meet required standards of excellence in areas such as client care, case management and risk management.
The Law Society's Specialist Panels
Solicitors can apply to become members of the Law Society's specialist panels set up by the Society to ensure consistency of service and professionalism. Panel appointment is at the discretion of the Law Society subject to suitability and expertise. The Law Society and other organisations also have dedicated sections for lawyers engaged in their particular area of work. This firm has Partners and staff who are members of the following specialist panels:
- Advanced Family Law Panel
- Child Care Panel
- Family Law Panel
- The Law Society's Probate Section
- The Law Society's Property Section
- The Society of Trust and Estate Practitioners
Society of Trust and Estate Practitioners
The Society of Trust and Estate Practitioners (STEP) is the leading worldwide professional body for legal practitioners and solicitors in the fields of trusts, estates and related issues. STEP members help families secure their financial future and protect the interests of vulnerable relatives. STEP promotes the highest professional standards through education and training, leading to widely respected professional qualifications.
Conveyancing Quality Scheme
The Conveyancing Quality Scheme (CQS) is designed to provide clients with reassurance about their solicitor's integrity, practice standards and professionalism in residential conveyancing. Achievement of membership establishes a level of credibility for member firms with clients, regulators, lenders and insurers based upon:
- The integrity of the Senior Responsible Officer and other key conveyancing staff.
- The firm's adherence to good practice management standards.
- Adherence to prudent and efficient conveyancing procedures through the scheme protocol